15.3.10

SXSW - What Corporate America Thinks Of Web 2.0

Here's a top line summary of Andrew McAfee's discussion on the corporate mindset regarding the web 2.0 world.

The Corporate Mindset

The Bad
  • Risk averse
  • Enamored of the status quo
  • They’ve been burned by technology hype – we oversold in the past and now corporate culture has apprehensions. We’re dealing with a skeptical audience.
  • Unimpressed by features and novelty.
  • Recession has cut middle management and consequently everyone else is very busy.
  • Uninterested in social revolutions.
  • Hostile to auto-obsolescence – hierarchy is not obsolete.
  • ROI seeking.
  • Convinced of their own uniqueness.

The Good
  • Aware of new tools and approaches
  • Aware of organizational dysfunctions
  • Pragmatic
  • Swayed by theory
  • Narratives – what going on, paint a picture, where we fit into it
  • Keenly aware of what their peers are going
  • They fear being left behind.

How to talk to your bosses about technology
  • Comparisons instead of demos.
  • Present theories and frameworks, not jargon.
  • Present data, case studies, and narratives. (Not Google, Amazon etc).
  • Activate peer effects
  • Anticipate concerns
  • Show that you understand their problems.
  • Don’t treat them like geeks or dopes.

No comments: